Style that warms, elegance that lasts.
Tracking your Trexfashion order is simple and straightforward. We understand how exciting it is to receive your purchase, and we’ve made it easy for you to stay updated on its journey.
Step-by-Step Guide to Track Your Order:
- Order Confirmation Email: Once you place your order, you will receive a confirmation email containing your order number and a summary of your purchase. Keep this email handy for reference.
- Shipping Notification Email: When your order is shipped, we will send you a shipping notification email. This email will include a tracking link or tracking number, which you can use to monitor the delivery progress.
- Visit the Tracking Page: Click on the tracking link in the shipping notification email, or visit our Order Tracking Page on our website. Enter your tracking number in the designated field and click “Track” to view the latest updates.
Common Questions About Tracking:
- What if my tracking information isn’t updated? It’s normal for tracking details to take a few hours to update after shipment. If there’s a delay, don’t worry—your package is on its way.
- What should I do if I lose my tracking number? Contact our customer support team with your order number, and we’ll provide the information you need.
By following these steps, you can stay informed about your order every step of the way. If you have any concerns or need assistance, our customer service team is always here to help.